Global Brand Experience Director

Overview

Global Brand Experience Director role at PwC UK. The role focuses on translating vision into action, setting the tone and inspiring others to follow, with a focus on driving business growth and shaping client engagement direction. You mentor emerging leaders, uphold PwC's reputation by valuing quality, integrity, inclusion, and a commercial mindset. Your leadership helps create a positive workplace environment, maximise client satisfaction, nurture talent, and collaborate across the PwC Network to leverage collective strengths while understanding tradeoffs.

What You’ll Do

• Set the strategic direction as part of the Global Brand Experience team
• Lead business development efforts and drive innovative brand experiences
• Enhance user experience, shape customer journeys, and maintain brand integrity across marketing touchpoints
• Mentor and develop future leaders within the organization
• Analyze user experience data to inform strategic decisions
• Foster a creative and dynamic environment for team collaboration
• Promote exemplary practices in tech-enabled marketing solutions

What You’ll Need

• Strong understanding of client engagement through events, merchandise, digital marketing, and social media touchpoints
• Proven experience in brand management or marketing leadership roles
• Ability to leverage cultural and consumer insights to anticipate trends and demonstrate expertise in customer experience management
• Strategic thinker capable of leading initiatives to enhance client experiences and ensure consistent brand engagement across marketing channels
• Excellent communication, leadership, and project management skills with a track record of collaborating with senior leadership and managing teams
• Innovative mindset with experience implementing AI and cutting-edge technologies to enhance brand experiences

What You’ll Receive From Us

No matter where you are in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. Benefits include empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Seniority level

Director

Employment type

Full-time

Job function

Business Development

Industries

Accounting

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