Global IT End-User Support Expert

Lucy Group Ltd in Thame, Oxfordshire, is seeking an IT End-User Support Specialist to provide high-quality technical support across regional locations, focusing on Microsoft 365, Windows OS, and endpoint devices. The role entails incident management, onboarding/offboarding, and hardware/software deployment within a global IT End-User Services team.

The ideal candidate has 3+ years in IT End-User/Desktop Services, ITIL4 certification, and strong customer-service skills, with a proactive approach

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