Global Support Director UK & India AI-Driven Transformation

Civica is seeking a Senior Support Director to lead our UK and India Customer Support organisation. Reporting to the Chief Customer Officer, you will shape a future-ready support function, modernising operations and building scalable processes.

You will drive AI-enabled automation, improve customer outcomes, and partner with Product, Engineering and Go-To-Market teams to deliver measurable transformation across Civica's GovTech platform.

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