Guest Experience Lead - Energetic, Customer-First

KFC Southall is seeking a Guest Experience Lead to warmly welcome guests, keep the flow smooth, and assist with digital ordering so service stays fast and friendly. You’ll spot and solve issues on the fly, support the team, and help raise the bar for great service every day in a busy restaurant.

In this role you’ll welcome customers, guide them through kiosks and the app, and stay calm under pressure while managing orders and questions with a smile.

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