Guest Service Manager: Lead Exceptional Guest Experiences
- city of edinburgh, scotland, United Kingdom
- Permanent·On-site
- Full time
- £28 - £42 Per Hour
Job Description
LGH Hotels Management Ltd is seeking a Guest Service Manager to lead across the hotel operation, ensuring top service, guest satisfaction and smooth daily performance. You will work closely with the General Manager and Operations Manager to coach teams and maintain brand standards throughout Reception, F&B and Housekeeping.
As a visible leader, you’ll be on the floor, engage guests, and drive improvements in guest experience, loyalty recognition and premium service during busy periods.
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