Head Bartender - London

The Head Bartender is responsible for overseeing the day-to-day operation of the bar, ensuring exceptional service standards, team performance, and operational efficiency across all bar areas. This role combines strong leadership, advanced beverage knowledge, and a hands‑on approach to service, supporting the Bars Manager in driving sales, maintaining standards, and delivering a seamless and high‑quality experience for members and guests. The Head Bartender acts as a key link between management and the bar team, ensuring consistency, professionalism, and continuous development., Oversee the daily operation of the bar, ensuring service is delivered efficiently and in line with company standards. Lead, motivate, and support bartenders and barbacks to maintain high performance and service levels. Ensure all opening and closing procedures are completed in line with Bar Manager requirements. Act as the main point of contact between the bar team and management, communicating effectively across departments. Deliver an exceptional guest experience by responding promptly and professionally to member and guest requests. Ensure all bills are accurate, correctly presented, and processed in line with company procedures. Drive sales through upselling, product knowledge, and promoting all bar and Club offerings. Maintain high standards of cleanliness, organisation, and presentation across all bar areas. Monitor and support stock control, ensuring appropriate levels and minimising wastage. Support recruitment, onboarding, and training of new team members, fostering continuous development. Handle guest feedback and complaints professionally, resolving issues or escalating where necessary. Ensure compliance with all hygiene, health and safety, and security procedures. Work collaboratively with other departments to ensure a seamless member experience. Lead by example, demonstrating professionalism, initiative, and a strong presence on the floor. Attend training sessions and meetings as required. Carry out any other reasonable duties assigned by management.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here. The Arts Club was born not as a venue, but as a living expression of creative life - and it has never stopped. At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation - it is an environment where members connect, create, and return time and time again because something about it feels truly special. It takes an exceptional person to be part of that.

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Life Assurance
• Long Service Awards
• Reward Gateway Benefits Scheme
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme
• Birthday extra day off

#J-18808-Ljbffr