Head Catering Operations Manager (Remote)

About the Role

Our client is seeking a highly experienced and dynamic Head Catering Operations Manager to lead their virtual catering division. This pivotal remote role will involve overseeing all aspects of catering operations from strategic planning to execution, ensuring exceptional service delivery and profitability. You will be responsible for managing a geographically dispersed team, implementing innovative operational strategies, and fostering a culture of excellence in a remote-first environment. This is a fantastic opportunity to shape the future of our client's catering services from the ground up, driving efficiency and client satisfaction across all online platforms and virtual events.

Key Responsibilities

• Develop and implement strategic operational plans to enhance catering service efficiency and quality for remote operations.
• Manage budgets, control costs, and ensure profitability targets are met or exceeded for all virtual catering services.
• Lead, motivate, and manage a distributed team of catering professionals, fostering a collaborative and high-performance remote work culture.
• Oversee supply chain management, vendor relationships, and procurement processes to ensure timely and cost-effective sourcing of ingredients and supplies.
• Ensure compliance with all food safety, hygiene, and regulatory standards across all operational areas, adapting them for remote oversight.
• Drive innovation in menu development, service delivery models, and technology adoption to improve the customer experience in a digital landscape.

Requirements

• Minimum of 8 years of progressive experience in catering management , with a significant portion in operational leadership roles.
• Proven ability to manage complex budgets and P&L responsibilities in a remote setting.
• Demonstrated experience in leading and developing remote teams effectively.
• Strong understanding of food safety regulations (e.g., HACCP) and quality control measures.
• Excellent strategic thinking, problem-solving, and decision-making skills.
• Proficiency in catering management software and virtual collaboration tools.

Benefits

• Competitive salary package commensurate with experience.
• Comprehensive remote health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Professional development opportunities and training budgets.
• The flexibility and autonomy of a fully remote role with significant strategic impact.