Head Concierge - Luxury Hotel & Guest Experience Lead

Delano London invites applications for a Concierge role under the Director of Rooms. This position focuses on delivering personalized, high-quality service to guests, anticipating needs, and offering informed recommendations on dining, attractions and transportation.

You will lead and develop the concierge team, maintain brand standards, train staff, and collaborate with other departments to ensure seamless experiences for distinguished guests.

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