Head of Catering Operations

About the Role

Our client is seeking a strategic and experienced Head of Catering Operations to lead their comprehensive catering services in and around Stoke-on-Trent . This senior management role involves overseeing all operational aspects, from menu planning and procurement to staff management and financial performance. You will be responsible for driving efficiency, maintaining the highest standards of quality and service, and developing innovative strategies to enhance the company's market position. This role requires a leader with a strong understanding of the hospitality sector and a proven ability to manage complex operations.

Key Responsibilities

• Develop and implement strategic operational plans to achieve business objectives and enhance service delivery.
• Manage and mentor a large team of catering staff, including chefs, supervisors, and event coordinators.
• Oversee budget management, cost control, and financial performance of all catering operations.
• Ensure compliance with all health, safety, food hygiene, and licensing regulations across all sites.
• Drive innovation in menu development, service techniques, and operational processes.
• Build and maintain strong relationships with key clients, suppliers, and stakeholders in the Staffordshire region.

Requirements

• Extensive experience in a senior management role within the catering industry or large-scale hospitality operations.
• Demonstrated success in operational management, financial oversight, and team leadership.
• Strong strategic thinking and problem-solving abilities.
• Excellent understanding of food safety regulations and best practices.
• Proven ability to manage budgets and control costs effectively.
• Strong negotiation and stakeholder management skills.

Benefits

• Highly competitive salary and executive-level benefits package.
• Opportunity to lead and shape the future of catering operations in Stoke-on-Trent .
• Hybrid working model providing flexibility and work-life balance.
• Significant responsibility and autonomy in a key leadership position.
• Access to professional development and opportunities for further career advancement.