Head of Client Services & Benefits Realisation (Remote)

ICS.AI Limited is seeking a Head of Client Services (Benefits Manager) to lead our Client Services function, including Customer Success, Adoption, Service Management and Benefits Management. You will line-manage the Customer Success Manager and AI Adoption Leads and act as senior benefits realisation lead, working with senior client stakeholders to establish, agree and track strategic value of programmes.

You’ll report to the Director of Delivery in a newly created role with scope to shape how

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