Head of Commercial- Nottingham

Boots Hearingcare is part of the Sonova family. Together, we’re driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care—comprehensive assessments, expert fittings, and dedicated aftercare with cutting‑edge hearing technology, from hearing aids to cochlear implants.

Backed by Sonova’s decades of industry‑leading innovation, we’re proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them.

Join us in creating a more connected world, where every voice is heard and every story matters.

Nottingham, United Kingdom

Head of Commercial- Nottingham

If you're an experienced commercial leader looking for the opportunity to shape the commercial strategy of a growing national healthcare business, drive product and service innovation, and make a real impact on business performance, this could be your next career move.

Join Boots Hearingcare at an exciting stage of our growth as we continue to strengthen our position as one of the UK's leading hearingcare providers. Reporting directly to the Senior Director of Marketing & Commercial, you'll lead our commercial strategy across products, services, pricing and promotions, helping to maximise customer value, commercial performance and long‑term business growth.

If you're looking for a role where you can influence strategic decision‑making, work collaboratively across the business and lead commercial excellence, we'd love to hear from you.

The role

As Head of Commercial, you'll be responsible for leading the commercial direction of Boots Hearingcare's product and service portfolio, ensuring we continue to deliver compelling customer propositions while driving profitable growth.

You'll:

• Develop and deliver Boots Hearingcare's commercial strategy across products, services, pricing and promotions.
• Lead category planning to maximise customer acquisition, conversion, retention and lifetime value.
• Identify new commercial opportunities using customer insights, market trends and competitor analysis.
• Own pricing strategies, promotional planning and commercial performance across the portfolio.
• Lead supplier relationships and commercial negotiations to secure best value and maximise profitability.
• Drive the development and launch of new products, services and customer propositions.
• Work closely with Marketing, Sales & Operations, Finance and Sonova colleagues to deliver commercial objectives.
• Lead and develop a high‑performing commercial team while fostering collaboration across the business.

This is a highly visible leadership role offering the opportunity to shape Boots Hearingcare's commercial future while working alongside senior leaders across the organisation.

You’ll also benefit from:

• Working within a growing healthcare business backed by Sonova.
• The opportunity to influence commercial strategy at executive level.
• Exposure to major product launches, innovation projects and strategic initiatives.
• Ongoing leadership and professional development.

What’s in it for you

• Competitive salary DOE
• Hybrid working, 3 days from our Norttingham HO- 2 days from home
• 25–30 days annual leave plus bank holidays
• Boots Discount Card
• Free hearing aids (if required as an employee)
• Free flu vaccination (discounted for family members)
• Flexible Benefits Box – tailor your package
• Telus wellbeing support – confidential support inside and outside work
• Long service awards recognising your contribution

What we’re looking for

• Proven experience leading commercial, category, product or commercial strategy functions within a multi‑site retail, healthcare or consumer business.
• Strong commercial acumen with a track record of delivering revenue growth, profitability and market share improvements.
• Experience developing pricing strategies, promotional plans and product portfolios.
• Strong analytical skills with the ability to translate data into commercial decisions.
• Experience managing supplier relationships and leading commercial negotiations.
• Excellent stakeholder management and leadership skills with the ability to influence at all levels.
• A collaborative, customer‑focused approach with the ability to manage multiple priorities in a fast‑paced environment.

We care. We drive innovation. We strive for excellence. We build the best team.

Boots Hearingcare is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to cultivate the strongest team in the marketplace. We're committed to ensuringequal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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