Head of Corporate Services

If you can rise to the varied challenges of strategic development, staff management, finance/budgeting, administration, communications and improving systems, here's your chance to play a key strategic role.

The role

Our 1,200 staff work across 12 UK regions and our national centre in London. Regional offices support the work of local branches, helping to represent, recruit, organise and retain members - as well as making key contributions in areas such as campaigning, strategies for negotiation and bargaining, and actions against discrimination.

As Head of Corporate Services, working under the direction of the Regional Secretary, you'll be responsible for all aspects of Corporate (Operational) Services within your region and will be expected to make a key contribution within the Regional Management Team to strategic development planning and management of change. You'll also line manage, coordinate, support and motivate teams across administrative, membership records, finance, IT & systems, personnel and other functions, in order to deliver and maintain services to branches and the region's staff. In doing so, you'll act as the vital liaison between the regional office and the branch level lay structure.

The person

What we’re looking for...

• Experience of organisational problem solving, including analysis of financial information and statistics, plus evidence of contributing to strategic plans, developing systems/processes and implementing performance standards.
• Demonstrable commitment to personal and staff development.
• Experience of operating and influencing effectively in a trade union or voluntary organisation environment.
• Highly developed interpersonal skills including mentoring and coaching, motivating, dealing with complaints, handling relationships, eg between staff and lay members, presenting and influencing at all levels.
• Experience of negotiating commercial contracts and agreements.
• Ability to produce comprehensive and coherent reports.
• A track record of leadership and day to day team management, including effective delegation, management of resources and staff issues, plus dealing with change.
• Experience of project coordination, including time management, developing budgets/controlling expenditure, maintaining databases and confidential information.
• A track record of using initiative where independent decision making is required.

Please refer to the job description and person specification for full requirements for this role.

About UNISON

UNISON is the UK's leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

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