Head of Customer Success: Retention & Growth Leader

develop is seeking an experienced Head of Customer Success to lead and scale its customer success function within a high-growth SaaS environment. Retention is a top commercial priority and the role carries high visibility and influence across the business.

You will own the CS strategy, coach a team of CS managers, drive retention and expansion, and build scalable playbooks and health scoring. A data-driven, executive-facing approach is essential for success in this role.

#J-18808-Ljbffr