Head of Customer Success, SaaS HealthTech (Remote)

PIE Recruitment is sourcing a Head of Customer Success for a SaaS HealthTech client with NHS alignment. Based in London, the role offers 2-3 days a week in-office with genuine flexibility and a strong focus on strategic leadership and revenue-driven CS.

You will lead a senior CS team responsible for retention, expansion and end-to-end customer experience, shaping CS strategy and collaborating across sales, product and marketing to drive profitability.

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