Head of Delivery - Public Sector

Head of Delivery - Public Sector (Deputy to Head of UK & EMEA Delivery)

Position Overview

Coforge is seeking an accomplished executive delivery leader to serve as the deputy to the UK & EMEA Head of Delivery and help lead one of the organisation's most strategically important functions. This role will have responsibility across Public Sector and other strategic sectors.

The successful candidate will partner closely with the Global Head of Delivery to drive delivery excellence, operational performance, customer success, organisational scale, talent development and business growth across geographies, service lines and client portfolios.

This is a unique opportunity for a proven delivery executive who has successfully managed large-scale global delivery organisations with a focus on the Public Sector.

• Act as the second-in-command within Coforge's EMEA Delivery organisation.
• Partner with the EMEA Head of Delivery in defining and executing the strategic vision for delivery across the enterprise.
• Lead and scale a complex, multi-geography portfolio spanning Digital, Cloud, Data & AI, Engineering, Application Services and Managed Services.
• Oversee delivery operations across Healthcare and Public Sector organisations.
• Drive delivery excellence, governance, quality, predictability, utilisation, profitability and customer satisfaction across the portfolio.
• Provide executive oversight for strategic accounts and mission-critical customer engagements.
• Build strong relationships with C-suite client stakeholders and act as an executive escalation point where required. Lead large-scale transformation initiatives involving AI adoption, automation, delivery modernisation and operational innovation.
• Strengthen organisational capability through leadership development, succession planning and the creation of high-performing delivery teams.
• Partner with Sales, Account Leadership and Practice Teams on large pursuits, transitions, strategic programmes and growth opportunities.
• Drive consistency of delivery standards, governance frameworks and operational discipline across global teams.

Ideal Candidate Profile

• 20+ years of leadership experience within global IT Services, Consulting, Digital Engineering or Technology Services organisations.
• Proven experience operating in a senior executive delivery leadership role with responsibility for large-scale global delivery organisations.
• Demonstrated success leading complex multi-industry delivery portfolios, with significant exposure to Public Sector organisations.
• Experience managing large, multi-hundred-million-dollar portfolios with accountability for delivery performance, customer outcomes, revenue and profitability.
• Strong understanding of onshore, offshore and nearshore delivery models at enterprise scale.
• Deep expertise in delivery governance, operational excellence, organisational transformation and risk management.
• Proven ability to influence board-level stakeholders, C-suite executives and strategic clients.
• Track record of leading large-scale business transformation and delivery modernisation initiatives.
• Experience building and developing high-performing leadership teams across multiple geographies.
• Strong commercial acumen with the ability to balance growth, customer outcomes and operational performance.

Key Success Metrics

• Customer Satisfaction and Delivery Quality
• Revenue Growth and Margin Improvement
• Portfolio Health and Operational Performance
• Delivery Predictability and Governance Effectiveness
• Leadership Development and Succession Strength
• Employee Engagement and Retention
• Strategic Programme Success
• Client Retention and Expansion
• Delivery Transformation and Innovation
• Organisational Scalability and Operational Efficiency
• Leadership Attributes
• Strategic thinker with enterprise-wide perspective
• Commercially astute and results-oriented
• Exceptional leadership presence and executive credibility
• Strong transformation and change leadership capability
• Ability to operate effectively in highly complex environments
• Collaborative, influential and relationship-driven
• High resilience, accountability and ownership
• Balances long-term vision with execution excellence
• Passion for developing future leaders

Why This Role?

This is one of the most senior delivery leadership positions within Coforge and offers the opportunity to shape the future of a global delivery organisation servicing some of the world's leading enterprises.

The role requires a proven executive capable of operating as the trusted deputy to the EMEA Head of Delivery, helping lead a large-scale, multi-industry, multi-service-line delivery organisation while driving exceptional business and customer outcomes.

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