Head of E-commerce

About the Role

Our client is seeking a strategic and visionary Head of E-commerce to lead their online business from their headquarters in Portsmouth . This senior leadership position is responsible for developing and executing the overarching e-commerce strategy, driving revenue growth, and enhancing the brand's digital presence. You will manage a talented team, oversee all aspects of the online customer journey, and work cross-functionally to achieve ambitious business objectives. The ideal candidate has a proven track record of scaling e-commerce operations, a deep understanding of digital trends, and exceptional leadership skills. This is a critical role focused on maximizing profitability and market share in the competitive online retail landscape.

Key Responsibilities

• Develop and implement a long-term e-commerce strategy focused on revenue growth, customer acquisition, and retention.
• Oversee all e-commerce operations, including website management, marketing, sales, customer service, and fulfillment.
• Lead, mentor, and inspire the e-commerce team to achieve performance goals.
• Analyze market trends, customer behavior, and competitor activity to identify new opportunities and threats.
• Manage the e-commerce P&L, ensuring profitability and efficient budget allocation.
• Collaborate with other departments (e.g., Marketing, Product Development, IT) to ensure alignment and cohesive execution.

Requirements

• Significant experience in a senior leadership role within e-commerce , with a focus on strategy and P&L responsibility.
• Demonstrated success in driving substantial revenue growth for online businesses.
• In-depth knowledge of e-commerce platforms, digital marketing channels, and analytics.
• Proven ability to lead and develop high-performing teams.
• Excellent strategic thinking, decision-making, and communication skills.
• Bachelor's or Master's degree in Business, Marketing, or a related field.

Benefits

• Executive-level salary and bonus structure.
• Key leadership role based in Portsmouth , UK.
• Comprehensive executive benefits package, including private healthcare and life insurance.
• Significant opportunities for professional impact and career advancement.
• Engaging company culture with a focus on innovation and customer satisfaction.