Head of Leisure Facilities Management

About the Role

Our client is seeking a strategic and experienced Head of Leisure Facilities Management to oversee a portfolio of leisure and sports venues in and around Nottingham . This senior leadership role is responsible for the overall operational excellence, safety, and financial performance of multiple facilities. You will lead a team of facility managers, ensuring compliance with all regulations, driving customer satisfaction, and implementing innovative approaches to facility upkeep and enhancement. The ideal candidate possesses a strong background in facility management, excellent leadership skills, and a deep commitment to providing high-quality recreational experiences for the community. This position requires a hands-on approach to strategic oversight and operational efficiency.

Key Responsibilities

• Develop and implement comprehensive operational strategies for all leisure facilities, focusing on safety, quality, and efficiency.
• Oversee the maintenance, repair, and capital improvement plans for all facilities, ensuring they meet high standards.
• Lead, mentor, and manage a team of facility managers and operational staff, setting performance goals and fostering a positive work environment.
• Manage departmental budgets, including revenue generation, cost control, and financial reporting for all sites.
• Ensure strict adherence to all health, safety, and environmental regulations and standards.
• Develop and implement customer service initiatives to enhance user experience and satisfaction across all facilities.

Requirements

• Bachelor's degree in Facility Management, Business Administration, Sports Management, or a related field.
• 10+ years of progressive experience in managing multiple leisure or sports facilities, with at least 5 years in a senior leadership role.
• Proven expertise in budget management, P&L responsibility, and operational planning.
• Strong knowledge of facility maintenance, health and safety compliance, and risk management.
• Excellent leadership, communication, and problem-solving abilities.
• Demonstrated success in improving operational efficiency and customer satisfaction.

Benefits

• Highly competitive salary and comprehensive executive benefits package.
• Significant opportunities for professional development and career advancement.
• Pension scheme and potential for performance-based bonuses.
• Company car or travel allowance.
• Dynamic work environment with a focus on community impact.