Head of Operational Excellence

About the Role

Our client is seeking a highly motivated and experienced Head of Operational Excellence to champion continuous improvement initiatives across all business functions in Manchester . This critical role will drive the adoption of best practices, methodologies like Lean and Six Sigma, and innovative solutions to enhance efficiency, quality, and customer satisfaction. You will lead cross-functional teams, identify areas for process optimization, and implement sustainable changes that deliver tangible business value. This is an exciting opportunity for a leader passionate about driving transformation and building a culture of excellence within a forward-thinking organization.

Key Responsibilities

• Develop and execute a comprehensive strategy for operational excellence across the organization.
• Lead the implementation of Lean, Six Sigma, and other process improvement methodologies.
• Identify, analyze, and prioritize opportunities for process enhancement and waste reduction.
• Facilitate workshops and training sessions to build internal capabilities in continuous improvement.
• Manage a portfolio of improvement projects, ensuring timely and successful delivery of benefits.
• Establish metrics and reporting mechanisms to track progress and demonstrate the impact of excellence initiatives.

Requirements

• Bachelor's degree in Engineering, Business, or a related quantitative field; Master's preferred.
• Minimum of 8 years of experience in operations management or process improvement roles.
• Proven track record of successfully leading and implementing Lean/Six Sigma projects with measurable results.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent facilitation, coaching, and change management abilities.
• Experience in process mapping and workflow analysis tools is essential.

Benefits

• Competitive salary and performance-related incentives.
• Excellent health, dental, and vision insurance plans.
• Pension scheme with employer contributions.
• Professional development opportunities and certifications.
• A dynamic and collaborative work environment focused on innovation.