Head of Quality Assurance (QA)

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People | Operations | Governance: Fnality (FinTech)

Introduction

Here at Fnality, we are powering the future of finance, together: combining best in class technology with free-flowing creativity, and expertise that can make business better for everyone. There are no precedents for what we’re doing. With you on our side, we’ll be setting new ones every day.

In a complex world, we are here to bring clarity and make positive change.

Fnality Services is central to each Fnality Payment Systems' (FnPS) effective and resilient operation and provides an efficient common service platform for the secure global delivery of settlement operations.

Working at Fnality

Be your best: We have a supportive culture that helps to bring the best out of each and every single one of our employees.

Feel free to explore: Bring your new ideas and help us to solve problems together by joining a community of experts.

Be part of something bigger: We will support you by fostering an open, honest culture, that enables flexibility and wellbeing. Feel part of something bigger while being yourself.

Feel empowered: We want you to feel empowered. The nature of our business can help make this a reality. We have the agility, speed and innovation of a start-up, and a flexible working environment that enables this.

Fnality is looking for a Head of Quality Assurance (QA) (who must be from a payments background) who can demonstrate competencies which will enable them to successfully:

• Work in a fast-paced, regulated environment in the financial sector.
• Plan and execute the entire testing process, including test optimization and improvement.
• Communicate and work closely with colleagues in a remote setting, suggesting improvements and highlighting when communication is not at its optimum.
• Encouraging a risk culture that is embedded in every policy and process of the company (Technology, Security, Personnel, Environment etc).
• Promoting an open and honest company culture, encouraging servant leadership as best practice within the organisation.

Role Responsibilities

• Full responsibility for designing, leading, documenting, scheduling, and coordinating test scenarios, engaging with internal and external stakeholders to deliver robust and appropriate tests.
• Bringing together various colleagues and teams to deliver against testing outcomes.
• Writing the scripts required to run tests.
• Leading on full end-to-end lifecycle of testing including business testing, product testing and operational testing.
• Defining, developing, and performing acceptance tests as part of route to live (functional & non-functional tests) on software received from technology vendors.
• Testing regular updates and releases across several environments including SIT, Pre-Production, and Production. Including end to end testing and stress testing.
• Running Fedwire Participant testing including Federal Reserve System upgrades at regular intervals in line with stated requirements.
• Conducting SWIFT testing within MX environments.
• Carrying out business process tests such as disaster recovery and business continuity, including backup and recovery validation.
• Highly experienced at running enterprise testing suites and what that entails in terms of enterprise level operations (enterprise change management, incident management, regulatory facing requirements and environment, enterprise/wholesale payments, etc).
• Has experience of automated testing frameworks using scripting languages (e.g. Python or Java).
• Understands key and deep technical areas (blockchain products, blockchain wallets, regulated and systemically important payment systems etc).
• Has strong stakeholder and relationship management experience, especially when it comes to external parties and regulators, always finding opportunities and use communication to demonstrate our strengths, properly explain our weaknesses, manage expectations, and the outcome ultimately is to build and maximize confidence in Fnality.
• Has experience working closely with customers (Tier 1 Banks, Central Banks such as the Federal Reserve and US Regulators) on operational support issues and ensuring 24x7 availability of platforms.
• Has an excellent understanding of payments and settlement in the traditional financial infrastructure.
• Understands how High Value payment systems work and CBPR+ for cross border payments.
• Has experience in application performance monitoring and event management.
• Is competent in data, statistical and trend analysis.
• Has a working knowledge of all tools required to monitor and manage a payment system.
• Has a good understanding of how a payment system operates under stress and the market conditions that drive behaviors.
• Has a good understanding of how cyclical events impact volumes such as Month/Quarter End Settlement.

Why should you join Fnality?

We employ curious individuals who thrive working in a fast paced and constantly changing environment, who work best when empowered to drive their own work, and who are not afraid to fail fast and learn quicker.

You will be an analytical thinker who is able to look at tasks and understand the most efficient way to achieve the desired outcome. You will be vigilantly outcomes-focused and fully agile in your approach to working. You will have an insatiable desire to learn, adept at picking up new challenges and giving anything a go. You will want to deliver as much as possible and you will understand how important the power of the team is.

A bit more about us

Digital transformation is changing our lives, work, and businesses. While other sectors evolve, financial markets remain slow, fragmented, and siloed. What the world needs now is a future-facing financial system for the digital age.

At Fnality, we have been speaking – and listening – to the real users of today’s financial systems. From businesses to banks, there is a clear, collective ambition for a simpler, faster, safer, and more resilient payment system; one that can move and settle money quickly and efficiently, with minimised risk and much more transparency.

Fnality Global Payments

We are building a network of new payment systems that will enable tokenised, peer-to-peer markets.

Fnality Global Payments (FnGP) will comprise a series of national systems, each regulated in its home jurisdiction. We call each of these a Fnality Payment System (FnPS).

In each payment system, a Fnality settlement asset will act as the settlement/payment asset for any Payment (P), Delivery vs. Payment (DvP) or payment vs. payment (PvP) need.

FnGP are underpinned by Distributed Ledger Technology (DLT). The nature of DLT is such that it enables FnGP to:

• Allow for immediate settlement
• Interoperate across business platforms and jurisdictions

The key benefits of the above are:

• Reduced counter-party and credit risk
• Reduced operational risk
• Efficient liquidity management
• An ability to move resources from risk mitigation to business growth

This role is a UK based role and you must be eligible to work in the UK. Please note we cannot sponsor visas for this role.

How will we use the information about you?

We will use your personal information to process your application, to enable us to assess your suitability for a role and for other legitimate business purposes such as improving our sites and talent management practices. We may share your data with third parties to achieve these purposes. We will not use or share your information for marketing purposes.

We will take appropriate security measures to safeguard your information in accordance with data protection legislation.

If you would like further information about how your information may be processed by us, please contact us at

Seniority level

• Director

Employment type

• Full-time

Job function

• Information Technology and Quality Assurance

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