Head of Shared Services Transformation

We're partnering with a major UK organisation undertaking a significant enterprise-wide transformation programme enabled by a large-scale SAP S/4HANA implementation.

With the strategic vision, investment case and future operating model already established, the focus now shifts to execution.

As Head of Shared Services Transformation, you'll be responsible for turning transformational ambition into operational reality, delivering measurable change across Finance and wider corporate services.

This role will lead the optimisation and evolution of shared services operations, driving standardisation, automation and service excellence across key end-to-end processes, whilst ensuring benefits are realised and embedded into the business.

Key areas of focus:

• Driving transformation across P2P, O2C, R2R and FP&A processes
• Supporting and maximising value from SAP S/4HANA deployment
• Delivering automation opportunities through workflow, RPA and AI technologies
• Establishing robust service management frameworks, SLAs and governance models
• Driving process standardisation and continuous improvement initiatives
• Supporting the transition of activities into shared services and centres of excellence models

We're particularly keen to speak with individuals who have:

• Led the execution of large-scale shared services transformation programmes
• Delivered measurable operational and financial benefits, not just design recommendations
• Strong SAP S/4HANA or equivalent Tier 1 ERP experience
• Deep understanding of shared services operations and service delivery environments
• Experience implementing automation, analytics and AI-enabled process improvements
• The credibility to influence and challenge senior stakeholders whilst remaining hands-on in delivery

This is an opportunity to play a pivotal role in a high-profile transformation programme where success will be measured by outcomes, pace and benefits realised.

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