Head of Student Hub and Operations

𝗛𝗲𝗮𝗱 𝗼𝗳 𝗦𝘁𝘂𝗱𝗲𝗻𝘁 𝗛𝘂𝗯 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀

Full-time; 12-month FTC

Hybrid: 3 days on-site

SE England

I'm supporting a leading UK university with the appointment of an experienced Head of Student Hub & Operations.

This is a leadership role overseeing a large, busy, student-facing operation, with responsibility for a range of frontline and specialist student support services.

I'm looking for an experienced Higher Education leader with a strong background in:

• Leading large, complex student-facing services

• Managing managers and sizeable operational teams

• Working in high-volume, fast-paced environments

• Service transformation and continuous improvement

• Student systems and digital/case management environments

• Complex case management and operational decision-making

The university has undergone significant transformation across its systems, processes and structures, so this is an opportunity for an experienced leader to provide stability while continuing to develop and improve the service.

Please reach out for further details via LI or email me at