Head of Supply Chain

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Location: London - Near Liverpool Station 3 days a week - Hybrid
Salary: £60,000-70,000 DOE plus excellent benefits
Summary:
We are working with a fantastic SME business that genuinely values its people and is looking to appoint an experienced Head of Supply Chain to join its growing team. This is a broad and influential role for a commercially minded supply chain professional who enjoys working in a fast-paced environment, making decisions, and driving improvements. You will take ownership of key supply chain activities while leading and developing a team and working closely with internal and external stakeholders. The successful candidate will be a self-starter who is confident making decisions quickly, comfortable challenging existing processes, and capable of taking ownership.
Key Responsibilities:

• Lead and develop the supply chain team, creating a high-performing and collaborative culture
• Manage end-to-end supply chain activities across demand planning, forecasting, purchasing, inventory, and supplier performance
• Develop accurate demand forecasts and ensure supply plans align with business requirements
• Analyse demand trends, customer requirements, and historical data to improve forecast accuracy
• Take ownership of CRM systems and ensure accurate and effective use of supply chain data
• Work extensively with Zoho CRM, using the system to manage information, reporting, and customer/supply chain activity
• Monitor KPIs and identify opportunities to improve supply chain performance
• Work closely with sales, operations, finance, and other internal teams
• Manage supplier relationships and proactively resolve supply and service issues
• Identify risks within the supply chain and implement appropriate solutions
• Drive xwwtmva continuous improvement across processes, systems, and ways of working
• Make fast, commercially sound decisions in a time-sensitive environment

Key Skills/Experience:

• Proven experience operating at Head of Supply Chain, Supply Chain Manager, or similar senior level
• Strong experience across demand planning and forecasting
• Excellent understanding of end-to-end supply chain operations
• Extensive CRM experience, ideally including Zoho
• Proven experience managing a
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