Health & Safety and Facilities Advisor Operations · Acton Warehouse

Job Title: Health & Safety and Facilities Advisor

Location: London

Reporting To: Head of Operations

Who we are

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.

And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:

• Responsible Jewellery Brand, 2026, Country & Town House
• Responsible Business of the Year, 2025, Positive Luxury
• Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces

We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The Health & Safety and Facilities Advisor role is an exciting and vital position within our Operations team, based at our London warehouse. You will play a key role in supporting the team’s understanding of their health and safety responsibilities, while also providing oversight of basic environmental considerations. In addition, you will take ownership of the physical workspace, managing facilities to ensure the warehouse remains a well maintained, compliant and efficient environment for the team to operate in.

You will act as the subject matter lead, influencing key stakeholders at every level, from operations associates to key stakeholders, to drive a genuine ‘safety first’ mindset. This is a great opportunity for an experienced H&S professional looking to develop their career and make a tangible impact during an exciting time of growth at Monica Vinader.

What you’ll do

You will bring deep technical expertise and a proactive mindset to ensure our operations are safe, compliant, and efficient. Your role is a blend of hands‑on operational support, strategic policy development and cross‑functional influence.

Driving Safety Culture & Engagement

• Embed a strong safety culture that encourages proactive near miss reporting and ensures investigations are learning focused
• Champion a ‘safety first’ mindset by influencing stakeholders at all levels to embed safety considerations into daily operational workflows
• Move beyond compliance training to design and deliver engaging, high‑impact workshops and coaching that build genuine safety capability across managers and teams

Proactive Risk Management & Facilities Oversight

• Provide clear guidance on risk management expectations, working with teams across the business to support effective and practical Safe Operational Procedures
• You will oversee Planned Preventative Maintenance (PPM) schedules and reactive repairs to ensure the facility remains functional, safe and a great place to work
• Manage on‑site contractors and service providers (e.g cleaning, security, maintenance etc), ensuring all work is conducted safely through robust permit‑to‑work systems and induction processes
• Conduct rigorous, regular site audits and facilities walkthroughs, translating findings into actionable plans to improve building fabric, compliance and operational flow

Strategy, Policy & Insight

• Develop and evolve practical H&S and Facilities policies that are commercially viable and scalable with business growth
• Act as the subject matter expert on specialist infrastructure challenges (e.g fire strategy, COSHH, machinery safeguarding, waste management), ensuring equipment and space are inherently safe
• Drive data‑informed decision‑making by producing impactful dashboards and metrics covering safety performance, facilities spend and project tracking
• Facilitate cross‑functional HS&E collaboration forums (bridging Operations, Retail & Head Office) to align strategy, share best practices and drive unified action
• Manage relationships with external H&S advisors and specialist vendors to maximise value and ensure high service standards

What you’ll bring

Bring your proven HS&E experience to a role where you won't just tick boxes, you'll drive a safety culture through data driven insights and collaborative coaching. We are looking for a pragmatic subject matter expert ready to challenge the status quo. A NEBOSH General Certificate is required for this role and we are committed to supporting ongoing professional development for the right candidate.

Connect & Empower

• Communicates Effectively: You don’t just share information, you tailor your message to your audience, whether warehouse teams or senior leadership and encourage two‑way communication to ensure understanding
• Coaches & Develops Others: You provide timely feedback to managers and staff on safety behaviours, growing their capability to manage risk independently

Drive & Deliver

• Dives Deep: You use data for decision making and encourage curiosity in the team to test assumptions about why incidents happen and what can be done to prevent them.

Grow & Adapt

• Challenges & Commits : You are comfortable speaking up respectfully to challenge unsafe practices and facilitate debate to reach the best safety decisions.

Master & Apply

• Applies Knowledge with Impact: You link safety actions to commercial value, understanding that a safe work space is an efficient warehouse and solve real operational problems pragmatically

To be successful at Monica Vinader, it helps if you...

• Are hands‑on, solutions‑focused and entrepreneurial
• Collaborate openly with humility, honesty, and humour
• Embrace learning, teaching, and personal growth
• Stay resilient, adaptable, and self‑motivated in a creative environment
• Speak up when you don’t know—and act fast to figure it out

Additional Requirements

Ability to document your authorisation to work in the United Kingdom

NEBOSH General Certificate Required

Travel Requirements

To and from our Acton site daily, remote/hybrid working is not available. Regular travel to our London / Norfolk offices may be required.

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.

Caring

We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.

Fast Paced

We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.

Exceptional

We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.

Commercial

We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

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