Health Care Support Worker - Alcohol and Drug Recovery Service

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Are you a compassionate and motivated individual looking to make a real difference in people's lives? NHS Greater Glasgow and Clyde is seeking a Healthcare Support Worker to join the South Glasgow Alcohol and Drug Recovery Service. This rewarding community-based role involves supporting individuals experiencing addiction challenges, helping them engage with services and improve their health and wellbeing. Working alongside experienced Addiction Nurses, you will provide both clinical and administrative support while building positive relationships with service users. As part of NHSGGC, you will join a values-driven organisation committed to delivering person-centred care, supporting staff development and improving outcomes for local communities.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Duration, Location, and Working Pattern

• Full Time, Permanent
• You will be based at Rowan Business Park
• Working Pattern: Monday - Friday 9 am - 5 pm

Key Responsibilities

• Support individuals with addiction needs to engage with services and access appropriate care and support
• Assist with the delivery of clinics and undertake delegated clinical duties under the supervision of a Registered Nurse
• Carry out observations and clinical measurements including blood pressure, height and weight recording
• Collect and process samples and assist with patient assessments and medical appointments
• Undertake joint visits with colleagues and contribute to supporting service users within the community
• Maintain accurate patient records and update electronic systems in line with local procedures
• Provide administrative support including appointment booking, telephone enquiries, record keeping and liaison with healthcare professionals

Knowledge, training, qualifications and/or experience required to do the job

• Previous experience working within addiction services, mental health services or a related healthcare environment
• Good written and verbal communication skills with the ability to build positive working relationships
• Ability to work effectively as part of a multidisciplinary team
• Ability to work independently, use initiative and manage time effectively
• Understanding of person-centred care and a commitment to supporting people through recovery journeys
• Basic IT skills with experience of maintaining accurate records and using digital systems
• Venepuncture skills and a full driving licence would be advantageous

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Kerry Robinson, Nurse Team Leader on or

Details on how to contact the Recruitment Service and the Recruitment Process:

NHSGGC recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHSGGC encourages applications from all sections of the community

We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

Armed Forces Covenant

NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the in the first instance.

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