Healthcare Support Worker (ICT - Community)

The healthcare support worker role within the Integrated Care Team is an integral part of the service, providing patient-centred care to the residents of Wakefield and the 5 towns area (Castleford, Featherstone, Knottingley, Normanton, Pontefract) within their preferred place of care. You will support nurses and other healthcare professional in providing care to our patients. The Team operates 24 hours a day, 7 days a week, so its important you have the flexibility to work a variety of shifts, including days, nights, weekends and bank holidays. The role also involves significant travel between patients homes and places of work. We are looking for someone who will enjoy working directly with patients in the community and is comfortable providing personal care. Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker route.

Main duties of the job

• Bathing
• Toileting
• Dressing
• Repositioning patients
• Assisting with personal hygiene and appearance

If you are interested in this role, the following skills are essential:

• Full driving licence
• Access to and use of your own vehicle for work purposes
• Ability to work independently in community settings while supporting the wider multidisciplinary team
• Good time management skills including the ability to work to set deadlines
• Able to communicate clearly and concisely over the phone, face to face and written
• Able to maintain positive working relationships and work well as part of a team
• Maintain a safe working environment for self and others
• Willingness to take on tasks
• Ability to work under pressure
• Ability to work flexibly, quickly, and accurately

We are looking for someone who is:

• Compassionate and patient-centred
• A strong communicator with excellent teamwork skills
• Reliable, flexible and willing to work shifts
• Able to provide dignified personal care to patients with a range of complex needs

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support.

• onsite nurseries
• childcare vouchers
• home electronics schemes
• working carers support
• carer-friendly policies
• and more

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

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