Help Desk Technician II - Windows & Mac Expert

Covestic Inc. is seeking a proactive Help Desk Technician to support end-users across Windows and Mac environments. You will resolve complex technical issues via chat, ticket, and phone, while delivering an exceptional user experience.

The ideal candidate has 2+ years in a help desk role, strong communication, and experience with Outlook/Exchange. You will handle remote access, device support, and incident escalation in a fast-paced environment.

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