Helpdesk Apprentice: Admin & Dispatch Coordinator

EQUANS is seeking a Helpdesk Apprentice (Customer Services Co-ordinator in Facilities Management) for its Home Office contract in Stoke-on-Trent. The 24‑month full‑time apprenticeship runs 40 hours per week, with shifts 08:00–18:00 across 08:00–18:00 and 08:00–16:30/09:30–18:00 alternating weekly.

The role includes planning and dispatching maintenance work, handling calls and emails, and providing administrative support while training in Business Administrator Level 3.

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