Helpdesk Operator - Growth & Benefits

Mitie Cleaning & Hygiene Services is seeking a coordinator to handle emails and calls, manage engineer scheduling up to 30 days ahead, and ensure service levels are met. You will work within a large team to maintain accurate customer records and coordinate with multiple helpdesks.

The role emphasizes data input, follow-through on management instructions, and proactive communication to resolve customer queries, while supporting a dynamic, client-facing environment.

#J-18808-Ljbffr