Helpdesk Operator
- worcester, england, United Kingdom
- Permanent·On-site
- Part time
Job Description
Looking for a fulfilling role in a vital service? We're searching for a partl-time Helpdesk Operator to join the team at Worcestershire Royal Hospital. You'll play a crucial role in call handling ensuring that the soft service departments run efficiently. Handling approximately 200 calls a day, as you take requests for catering, security, housekeeping and portering services and distribute to the appropriate teams.
- Answering internal calls within agreed KPI and SLA agreements
- Providing efficient, courteous, and helpful support to callers
- Operate internal bleep system
- Required to work public and bank holidays, should your shift fall on that day as our department operates 24/7, 365 days a year
Proud member of the Disability Confident employer scheme
Helpdesk Operator
Company: ISS Facilities Services Salary: £13.01 - £16.26 Hours: Part-time Location: Worcester, WR5 1DD Working pattern: On-site Job type: Contract Posting date: 13 Aug 2026 Closing date: 12 Sept 2026Summary
Looking for a fulfilling role in a vital service? We're searching for a partl-time Helpdesk Operator to join the team at Worcestershire Royal Hospital. You'll play a crucial role in call handling ensuring that the soft service departments run efficiently. Handling approximately 200 calls a day, as you take requests for catering, security, housekeeping and portering services and distribute to the appropriate teams.
- Answering internal calls within agreed KPI and SLA agreements
- Providing efficient, courteous, and helpful support to callers
- Operate internal bleep system
- Required to work public and bank holidays, should your shift fall on that day as our department operates 24/7, 365 days a year
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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