Hire Coordinator

Hire Coordinator /Administrator Havant £27,000 - £30,000 Full-Time | Office Based

A Hire Coordinator is an organised person, enjoys office based customer service, has excellent administration skills and the ability to manage multiple priorities in a fast-paced environment – Does this sound like the perfect opportunity for you?

A well-established, local business specialising in technical product solutions is looking for a Hire Coordinator to join the team. You will take ownership of customer hire requirements from initial enquiry through to off-hire, coordinating equipment, logistics, engineers and customer accounts.

This is a varied, high-impact role where organisation, communication and quick thinking are essential. You’ll play a key part in delivering excellent customer service while helping maintain strong fleet utilisation.

Duties & Responsibilities include..

Manage customer hire enquiries and provide proactive support throughout each hire. Prepare accurate quotations covering equipment, delivery, fuel and third-party costs. Identify opportunities to introduce relevant products and services to existing customers. Coordinate availability, preparation, delivery, installation, extensions and off-hire collections. Monitor fleet availability and maintenance to support utilisation above 75%. Coordinate servicing, inspections, callouts and repairs with Service Coordinators. Evaluate supplier quotations, raise purchase orders and review third-party invoices. Maintain accurate customer, pricing, asset and contract information within the CRM. Skills & Knowledge Required

Experience in administration or account management within a fast-paced environment. Experience in hire, equipment rental, logistics or engineering would be advantageous. Strong customer service and relationship-building skills. Excellent organisation and attention to detail. Ability to manage multiple priorities and deadlines. Proactive, positive and solutions-focused approach. Confidence using CRM systems and managing documentation. Strong communication skills and a genuine desire to help customers. Working hours Full time - Monday to Friday Office hours – 40 hours per week

Benefits include 25 days paid holiday (plus bank holidays) increasing with length of service; Health and well-being benefits; Private pension scheme; stocked kitchen and drinks