Hire Desk Controller

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Hire Controllers Permanent & Fixed-Term Opportunities

Location: Basildon
Contract: Permanent & 12-Month Fixed-Term Contracts available
Working Hours: Monday to Friday, 07:30 17:00 (42 hours per week)
Start: ASAP
Multiple vacancies available

Join Speedy were growing our Basildon team!

Were looking for Hire Controllers to join our team in Basildon , with both permanent and 12-month fixed-term opportunities available for an ASAP start .

If youre great with customers, organised, enjoy working in a busy environment and like being part of a team where no two days are the same, wed love to hear from you.

You dont necessarily need previous hire industry experience. If you have a background in customer service, sales, coordination or a fast-paced operational environment , and youre keen to learn, we can help you build your career with Speedy.

What will you be doing?

As a Hire Controller, youll be right at the heart of our depot operation, helping make sure our customers get the equipment they need, when and where they need it.

Youll be:

• Managing customer enquiries and hire orders from start to finish.
• Building great relationships with customers and delivering excellent service.
• Coordinating equipment availability, deliveries and collections.
• Working closely with our drivers, engineers and wider depot team.
• Resolving customer queries quickly and professionally.
• Keeping hire information and system records accurate and up to date.
• Helping the team maximise equipment utilisation and achieve depot targets.
• Supporting the delivery of Speedys ESG Strategy Decade to Deliver.

What are we looking for?

Most importantly, were looking for someone who is positive, proactive and customer-focused and enjoys working as part of a busy team.

Ideally, youll bring:

• Experience in the hire industry, customer service, sales or a similar operational environment.
• Great communication and relationship-building skills.
• Strong organisation and the ability to juggle multiple priorities.
• A practical, solutions-focused approach to problems. xwwtmva
• Confidence using IT systems.
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