Home Claims Team Lead | Hybrid + Growth & Bonus

Hastings Direct in the UK is seeking a Home Claims Team Leader to drive the performance of a dedicated home claims team, including internal staff and outsourced partners. You will shape quality, set objectives and coach the team to meet SLAs.

The role demands proven leadership in a call centre, a home claims background, excellent communication and coaching skills, and the ability to motivate colleagues. You will conduct monthly audits and support technical referrals to sustain Hastings Direct’s

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