Hospital Receptionist - Bank

Hospital Administrator | Spire Bushey Hospital | Reception | Bank | Shift based | Spire Healthcare, Bushey Hospital | Receptionist | Bank | Flexible Working

Spire Bushey Hospital is looking for experienced receptionists to join our Bank team, supporting reception and patient bookings during busy periods, annual leave, and staff absence. This is an ideal opportunity for someone with strong customer service or admin experience who wants flexible, ad-hoc shifts.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Spire Bushey Hospital is one of North London and Hertfordshire’s leading private hospitals, with an excellent reputation for delivering high quality private hospital treatment. All of our consultants are highly experienced and many enjoy national and international reputations.

Spire Bushey Hospital forms part of a 4 site portfolio, and is supported by and works alongside Spire Bushey Diagnostic Centre, Elstree Cancer Centre and Spire Pathology Centre. Our theatre team cover a wide variety of specialties including Ortho, Bariatric, General, Gyane, ENT, Urology, Plastics, Ophthalmics, Spinal.

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

The Role

You’ll play a key role in delivering a smooth patient experience, including:

• Welcoming patients and managing front desk enquiries
• Booking and coordinating appointments using internal systems (SAP)
• Handling calls and emails from patients, consultants, and insurers
• Supporting patient admissions and ensuring all documentation is accurate
• Liaising with clinical teams and external stakeholders
• Maintaining confidentiality and accurate records at all times

Who We’re Looking For

• Previous experience in administration, reception, or customer service
• Confident communication skills and a professional approach
• Strong organisation and attention to detail
• Comfortable using systems (SAP or similar is a bonus)
• Ability to work independently and adapt in a busy environment

Working Hours: 06:00 - 14:00 and 13:00 - 21:00

Contract Type: Bank

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction, including mandatory training updates

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is one of the UK’s leading independent healthcare providers, operating39 hospitals and 8 clinics across England, Wales and Scotland. We are dedicated to delivering safe, high‑quality care and supporting our people through continuous development, wellbeing initiatives and a strong focus on work–life balance.

Spire Healthcare is an equal opportunities employer and is committed to creating an inclusive and supportive workplace.

Please note: This vacancy may close early if a high volume of applications is received.

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