Hotel General Manager

About the Role

Our client is seeking an accomplished and strategic Hotel General Manager to lead all aspects of a well-regarded hotel in Stoke-on-Trent . This pivotal role involves overseeing operations, financial performance, sales, marketing, and human resources to ensure the hotel meets its commercial objectives and delivers an outstanding guest experience. You will be responsible for driving profitability, maintaining brand standards, and cultivating a positive work environment for all staff.

Key Responsibilities

• Develop and execute the hotel's strategic business plan to achieve revenue and profitability goals.
• Oversee all hotel departments, ensuring efficient operations and exceptional guest service delivery.
• Manage financial performance, including budgeting, forecasting, and cost control measures.
• Lead and motivate the hotel management team and staff, fostering a culture of excellence.
• Implement and uphold brand standards and operational policies.
• Drive sales and marketing initiatives to enhance occupancy and revenue.

Requirements

• Extensive experience as a Hotel General Manager or Senior Operations Manager in the hospitality industry.
• Proven track record of successfully managing hotel profitability and guest satisfaction.
• Strong financial acumen and experience with P&L management.
• Exceptional leadership, communication, and decision-making skills.
• In-depth knowledge of hotel operations, sales, marketing, and human resources.
• Bachelor's degree in Hospitality Management or a related field is preferred.

Benefits

• Highly competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement within a growing portfolio.
• Relocation assistance may be considered for exceptional candidates.
• A leadership role with significant autonomy in Stoke-on-Trent .