Hotel Housekeeping Supervisor

About the Role

Our client is looking for a detail-oriented and proactive Hotel Housekeeping Supervisor to lead their housekeeping team in Stoke-on-Trent . This role is essential for maintaining the immaculate presentation and cleanliness standards that define the guest experience. You will be responsible for supervising the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are cleaned and maintained to the highest possible standards, while effectively managing your team. This is a crucial role in upholding the reputation and operational success of the hotel.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping staff, ensuring efficient room cleaning and turnover.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and presentation standards.
• Manage inventory of linens, cleaning supplies, and guest amenities, placing orders as needed.
• Train new housekeeping staff on proper cleaning techniques, safety procedures, and hotel standards.
• Address guest concerns related to housekeeping promptly and professionally.

Requirements

• Previous experience in hotel housekeeping, with at least 1 year in a supervisory role.
• Strong knowledge of cleaning techniques, chemicals, and equipment.
• Excellent organizational skills and the ability to manage multiple tasks.
• Good communication and leadership skills to effectively manage a team.
• Attention to detail and a commitment to maintaining high standards of cleanliness in Stoke-on-Trent .

Benefits

• Competitive hourly wage.
• Health insurance benefits available.
• Paid time off and holiday pay.
• Opportunities for internal promotion and career development.
• A positive and team-oriented work environment.