Hotel Operations Manager

About the Role

Our client is looking for a seasoned Hotel Operations Manager to oversee the day-to-day management of a reputable hotel in Leeds . This senior role involves ensuring the highest standards of guest service across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will be instrumental in driving operational efficiency, managing budgets, and leading a dedicated team to achieve excellent guest satisfaction and financial performance. This is an ideal opportunity for a results-oriented hospitality professional to make a significant impact in a key regional hub.

Key Responsibilities

• Direct and coordinate all hotel operations to ensure seamless service delivery and guest satisfaction.
• Develop and implement strategic plans to achieve operational goals and financial targets.
• Manage departmental budgets, control expenses, and optimize revenue streams.
• Oversee staff recruitment, training, performance management, and motivation.
• Ensure compliance with all health, safety, and licensing regulations.
• Enhance the guest experience by implementing service improvements and quality standards.

Requirements

• Proven experience in a senior management role within the hotel industry .
• Strong understanding of hotel operations, including front office, housekeeping, and F&B.
• Excellent leadership, communication, and problem-solving skills.
• Demonstrated ability to manage budgets and control costs effectively.
• Proficiency in hotel management software and systems.
• A commitment to delivering exceptional guest service and maintaining high standards.

Benefits

• Attractive salary and performance-based bonus.
• Comprehensive benefits package including health insurance.
• Generous staff accommodation benefits or allowance.
• Opportunities for professional growth and advancement in the hospitality sector.
• Be part of a renowned hotel brand in the vibrant city of Leeds .