Housing Officer

Belmont Recruitment are currently looking for a Housing Officer to join Stoke on Trent Council on an initial 3-month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday, hybrid work included.

Key Responsibilities

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To provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.

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To manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council

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To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.

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Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.

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To provide specialist housing support services to vulnerable and elderly tenants including advising and arranging assessments for the provision of aids and adaptations, referrals to the relevant Teams.

Essential Requirements

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A relevant Level 3 qualification or equivalent knowledge, skills and competence / experience of working in social housing.

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IT literate

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Good interpersonal skills

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Good knowledge of the housing act

Please apply with an up to date CV ASAP if this role would be of interest to you