Housing Services Administrator

• Housing Services Administrator
• Up to £28,200 per annum, pro rata
• Permanent
• 21 hours per week

Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We're on the hunt for a Housing Services Administrator to help us deliver housing management services at Danbury Gardens, Leicester. We would particularly welcome applications from Gujarati speaking candidates to help meet the needs of our residents

Key responsibilities:

• Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
• Handling financial records, assisting with debt management, and ensuring everything stays on track.
• Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
• Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
• Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
• Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.

You're someone who:

• Loves working with people and can adapt to different communication styles.
• Is confident, proactive, and has excellent problem-solving skills.
• Thrives in an organized environment, managing workloads and deadlines like a pro.
• Works well independently and as part of a team.
• Has some admin or support experience and enjoys delivering great customer service.

What We're Offering:

• Full training and support to set you up for success.
• A chance to contribute to a high-quality housing service that makes a difference for residents.
• Opportunities to grow, including stepping up to deputise for your manager when needed.

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