Housing Support Officer

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We are recruiting on behalf of a housing association in Nottingham for an experiencedHousing Support Officer to join their team on a 4-month ongoing contract.
As aHousing Support Officer , you will provide practical housing-related support to residents, helping them maintain their tenancies, address housing issues and access appropriate services.
Key Responsibilities:

• Provide housing-related support to residents to help sustain their tenancies.
• Manage a caseload and complete regular support sessions and assessments.
• Identify residents' needs and agree appropriate support plans.
• Assist residents with tenancy responsibilities and housing-related issues.
• Support residents to access benefits, welfare and other relevant services.
• Liaise with housing teams, local authorities and external support agencies.
• Identify safeguarding concerns and follow appropriate procedures.
• Maintain accurate case notes and support records.
• Respond to resident concerns and emerging housing issues.
• Support residents with referrals, appointments and practical housing matters.
• Work collaboratively with colleagues to provide a responsive support service.

About You:
The successfulHousing Support Officer will have:

• Previous experience as aHousing Support Officer, Housing Support Worker, Housing Officer or in a similar role .
• Experience supporting vulnerable residents.
• Knowledge of tenancy sustainment and housing-related support.
• Good understanding of safeguarding and referral processes.
• Experience working with external agencies and support services.
• Excellent communication and interpersonal skills.
• A patient, empathetic and professional approach.
• Strong organisational and caseload management skills.
• Good IT and administration skills.
• The ability to work independently and as part of a wider team.

A background in social housing, supported housing, homelessness or tenancy sustainment would be advantageous.
Why Apply?
ThisHousing Support Officer opportunity offers:

• 4-month ongoing contract , with potential for extension. xwwtmva
• Full-time, MondayFriday working pattern.
• Opportunity to work within a housing association enviro
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