HR and Office Operations Manager @THE OUTNET

THE OUTNET is the online destination for luxury fashion from previous seasons. Since 2009, it has showcased style that lasts by offering past-season womenswear and menswear, including exclusive capsules, from world-leading designer brands. With a strong focus on extending the life of luxury, THE OUTNET delivers a curated edit of exceptional fashion at up to 70% off, combining timeless style with a more responsible approach to retail.

As THE OUTNET continues its journey, we are seeking an experienced HR Manager to play a critical role in supporting the people agenda during a period of significant change.

This is a unique opportunity to build and embed modern HR foundations, implement new systems and ways of working, and actively contribute to the development of a strong, inclusive, and high-performance culture.

You will work closely with leaders across the business to ensure our people strategy supports both immediate needs and long-term growth

Key Responsibilities

HR Foundations & Systems

• Lead the implementation and ongoing management of core HR systems, including HRIS and payroll
• Establish clear, scalable HR policies and processes that support consistency and employee experience
• Manage employee benefit programs, overseeing health insurance, life assurance and group income protection

People Agenda & Employee Experience

• Partner with leadership to help define and deliver the people agenda aligned to business priorities
• Actively contribute to shaping talent management, performance, and development frameworks
• Lead end-to-end recruitment, working with agencies and hiring managers
• Support organisational change, restructures, and transformation projects

Office Operations

• Oversee day-to-day office operations to ensure smooth, well-functioning, and engaging workplace environment
• Act as key point of contact for office-related suppliers and service providers
• Support office planning, facilities coordination, and health & safety compliance
• Partner with IT and Finance to support onboarding and employee lifecycle activities

The Type of Person We Are Looking For

• 5+ years in a generalist HR Manager role within a fast-paced environment
• Experience implementing HR systems and building HR processes from the ground up
• Strong knowledge of UK employment law and HR best practice
• Passionate about people, culture, and creating great employee experiences

#J-18808-Ljbffr