Open role
HR Coordinator (Human Resources Coordinator)
- Aggregated by CV-Library
- Norwich
- Permanent
- Full Time
- £28,000 - £30,000 Per Annum
Job Description
HR Coordinator – Shared Services
About the role
We are looking for a highly organised and detail‑focused HR Coordinator to join our Shared Services team, providing a professional and efficient HR service across the business.
Reporting to the Shared Services (HR and Payroll) Manager, you will support the HR Administration team with day‑to‑day HR and payroll administration, ensuring processes are delivered consistently, accurately and to a high standard. This role plays a key part in streamlining HR processes, supporting continuous improvement, and enhancing the overall employee experience.
The ideal candidate is an organised, detail‑driven HR professional with experience in HR administration or a Shared Services environment, who enjoys working with systems, processes and high‑volume activity.
Key responsibilities
Provide comprehensive HR administrative support across the employee lifecycle (starters, movers and leavers)
Support the Shared Services (HR and Payroll) Manager and HR Administration team with core HR processes
Deputise for the Shared Services (HR & Payroll) Manager as required, including meeting attendance and line management of the team.
Responsibility for governance within the HR Admin department in relation to policies, procedures, data accuracy, recording and reporting.
Complete transactional HR administrative activities accurately, including new starters, contractual changes, and leavers.
Lead on reviewing HR and Payroll workflows, identifying inefficiencies, and implementing process improvements that enhance accuracy, user experience, and operational efficiency.
Provide expert guidance and proactive support to line managers and employees, resolving day‑to‑day HR and payroll queries efficiently while identifying recurring issues and recommending long‑term solutions.
Act as a first point of contact for routine HR queries, delivering a professional and consistent service
Maintain exceptional data quality, ensuring all records are accurate, compliant, and aligned with GDPR and audit requirements.
Produce HR reports and support audits as needed
About you
Previous experience in an HR administration, HR coordinator or shared services environment
Previous line management experience
Strong attention to detail and ability to manage high‑volume administrative processes
Confident working with HR and payroll systems and Microsoft Office
Professional, discreet and customer‑focused approach
Strong organisational skills with the ability to prioritise workload effectively
CIPD qualification or working towards one (desirable but not essential)
What We Offer
Competitive Salary
31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off
Paid time off annually to volunteer
Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders
Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers
Opportunity to work with a forward-thinking and supportive team.
Career development and continuous learning opportunities.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees
About the role
We are looking for a highly organised and detail‑focused HR Coordinator to join our Shared Services team, providing a professional and efficient HR service across the business.
Reporting to the Shared Services (HR and Payroll) Manager, you will support the HR Administration team with day‑to‑day HR and payroll administration, ensuring processes are delivered consistently, accurately and to a high standard. This role plays a key part in streamlining HR processes, supporting continuous improvement, and enhancing the overall employee experience.
The ideal candidate is an organised, detail‑driven HR professional with experience in HR administration or a Shared Services environment, who enjoys working with systems, processes and high‑volume activity.
Key responsibilities
Provide comprehensive HR administrative support across the employee lifecycle (starters, movers and leavers)
Support the Shared Services (HR and Payroll) Manager and HR Administration team with core HR processes
Deputise for the Shared Services (HR & Payroll) Manager as required, including meeting attendance and line management of the team.
Responsibility for governance within the HR Admin department in relation to policies, procedures, data accuracy, recording and reporting.
Complete transactional HR administrative activities accurately, including new starters, contractual changes, and leavers.
Lead on reviewing HR and Payroll workflows, identifying inefficiencies, and implementing process improvements that enhance accuracy, user experience, and operational efficiency.
Provide expert guidance and proactive support to line managers and employees, resolving day‑to‑day HR and payroll queries efficiently while identifying recurring issues and recommending long‑term solutions.
Act as a first point of contact for routine HR queries, delivering a professional and consistent service
Maintain exceptional data quality, ensuring all records are accurate, compliant, and aligned with GDPR and audit requirements.
Produce HR reports and support audits as needed
About you
Previous experience in an HR administration, HR coordinator or shared services environment
Previous line management experience
Strong attention to detail and ability to manage high‑volume administrative processes
Confident working with HR and payroll systems and Microsoft Office
Professional, discreet and customer‑focused approach
Strong organisational skills with the ability to prioritise workload effectively
CIPD qualification or working towards one (desirable but not essential)
What We Offer
Competitive Salary
31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off
Paid time off annually to volunteer
Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders
Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers
Opportunity to work with a forward-thinking and supportive team.
Career development and continuous learning opportunities.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees