HR Manager - Professional Services

HR Manager- 360 Operational Role - Professional Services

Fantastic new position for consultancy organisation with around 200 employees in the London office with a fantastic family feel culture.

This is very much an operational, advisory and supportive role ensuring employees receive clear and practical support.

Looking for someone who is thoughtful, gives consistent advice, makes good judgement decisions and supportive in areas such as wellbeing, benefits, employee relations and core HR processes.

Able to look for improvements in the way services are delivered, reviewing benefits and wellbeing, improving systems and processes or communications, contributing to project work.

Two direct reports whilst remaining hands on.

Duties and Responsibilities:

• Oversee core HR operations which include the employee lifecycle, recruitment contracts, onboarding, right to work, starters, leavers, absence, family leave and all employee records.
• Provide advice on employee relations, performance concerns, disciplinary and grievance ensuring a fair and robust process.
• Maintain and communicate HR guidelines, policies and procedures, seeking external advice on complex matters if needed.
• Manage two direct reports and their development. Accountable for payroll.
• Support with annual performance reviews, salaries and bonuses.
• Oversee benefits administration, reviewing against employee feedback.
• Support with employee engagement, survey analysis, action planning. Using HR data to identify trends in turnover, absence etc and providing recommendations.
• Lead and contribute HR process improvement and project work.

The ideal candidate:

• CIPD qualification and degree educated.
• Professional services experience preferred.
• Excellent interpersonal skills and able to form strong relationships across the board.
• Calm and thoughtful.
• Diplomatic and discreet and able to resolve conflict quickly.
• Highly organised and able to juggle conflicting priorities.
• Solutions orientated and can think outside the box.
• Inclusive approach and culturally aware.
• Proven HR generalist experience and hands on approach.
• Experience using HR data to support decision making.
• Experience of Workday.

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