HR Systems Apprentice

Working as our HR Systems Apprentice , you’ll work towards a Level 3 Digital Support Technician over 13-15 months . You’ll provide system administration and co-ordination to support to the HR Systems Team.

As our HR Systems Apprentice , you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• 26 days holiday (plus Bank Holidays)
• Colleague discounts on Jet2.com flights and Jet2holidays packages

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

What You’ll Be Doing

• Support the HR Systems Team with administrative tasks, including resolving system incident tickets.
• Assist with system testing and critical maintenance activities for system updates.
• Run regular and ad‑hoc reports for managers and Senior Leaders across Jet2.com & Jet2holidays.
• Maintain data accuracy across both the HR and Recruitment Systems.
• Create new user accounts across all HR Systems to support employee onboarding.
• Provide support to colleagues across the business with HR System queries.
• Assist with the performance management process managed within the HR System.
• Collaborate with the Senior HR Systems and Business Transformation Manager on new initiatives and improvements.
• Develop and maintain HR system documentation, including user manuals, process maps, system configurations, and training materials.

What You’ll Have

• Excellent organisational and time management skills.
• The ability to quickly ‘pick up’ new systems/technology.
• Adaptable and flexible to work within a dynamic and changeable business.
• Confident personality with a proactive and “can do” attitude.
• Develop and maintain good working relationships with Colleagues and Managers within the business.
• Initiative and ability to identify, solve or escalation problems accordingly.
• GCSE Maths & English (or equivalent) at grade A-C (9-4).
• Attention to detail and strong numeracy skills.
• You must not hold an existing qualification at the same or higher level in a similar subject.
• Must have been a resident in the UK for 3 years.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits.

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