Hybrid Customer Experience Advisor (12-Month FTC)

Arco is seeking proactive Customer Support Advisors to join our Customer Experience Team. This full-time, 12-month fixed-term contract offers a hybrid role with a mix of office and home-based work, Monday to Friday.

You will handle customer queries by phone and channels, resolve issues with empathy, and document CRM records to improve service quality. You will collaborate with Sales, Supply Chain and Product teams to identify root causes and implement service enhancements, while delivering First

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