Hybrid Customer Operations Manager (9-Month Contract)

Omega Resource Group is partnering with an international business to recruit an Operations Manager (Customer Service & Operations) for a 9-month fixed-term contract in Solihull, with hybrid working. The role focuses on driving operational performance, customer experience, and continuous improvement across service functions, leading a team of around 100 colleagues.

Ideal candidates will have senior operations leadership experience, a track record of improving efficiency and customer outcomes, and

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