Hybrid Customer Success Manager (Manchester)

Vypris, a Manchester-based SaaS company, is hiring a Customer Success Manager to be the main contact for a set of customers, helping them get value from Vypris’s platform.

You’ll train users, handle helpdesk queries, and monitor health of relationships, escalating to the Account Manager when needed.

This hybrid role involves regular trips to the Manchester HQ for training and client visits, with time allocated to grow accounts and spot new use cases.

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