Hybrid IT Onboarding & Transition Lead

Focus Group is seeking a Customer Onboarding & Transition Specialist to own end-to-end onboarding for IT Managed Services customers. You will guide transitions from signed contract to fully integrated service users, coordinating with engineers, sales, and support to ensure a smooth first 90 days.

This role blends technical understanding with customer success, delivering thorough onboarding plans, onsite visits when required, and proactive risk management across departments.

#J-18808-Ljbffr