Hybrid Service Delivery Analyst – Process & Improvement

Lookers in Leeds is seeking a proactive Service Delivery Analyst to drive operational excellence across finance operations, dealer management systems, and process improvement, with hybrid work and some offshore collaboration. You will monitor performance, maintain controls, and support change initiatives while delivering outstanding service to internal and external stakeholders.

Experience in FCA-regulated environments and strong stakeholder management are essential, with a customer‑first

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