ICT Support & Systems Officer

ICT Support & Systems Officer

Louth | £27,733 - £35,865 | Local Government Pension Scheme | 9-Day Fortnight | Every Other Friday Off

Looking to start your career in IT? Or perhaps you've already gained some IT support experience and want a role that offers more variety, more responsibility and the chance to shape how technology is used within an organisation?

This is not your typical IT support position.

Whilst you'll provide day-to-day technical support to colleagues, the real focus of the role is helping to improve, automate and develop systems using Microsoft 365 technologies. Working as part of a small and collaborative team, you'll have the opportunity to get involved in everything from user support and device management through to Power Apps, Power Automate and SharePoint development projects that can have a genuine impact on how people work.

You'll be joining an organisation that values initiative, encourages learning and gives people the opportunity to broaden their skills across a wide range of technologies. One day you could be supporting users and deploying new equipment, the next you could be developing automated workflows, improving business processes or helping to implement new digital solutions.

The environment is varied, hands-on and ideal for someone who enjoys solving problems, learning new technologies and finding better ways of doing things. Whether you're a Computer Science graduate seeking your first professional opportunity, an A-Level leaver with a strong interest in technology, or an experienced IT Support professional looking to move into a broader systems-focused role, this position offers an excellent platform for development.

You'll gain exposure to Microsoft 365, Intune, Entra ID, Power Platform, SharePoint, infrastructure, networking and end-user support, all while working closely with an experienced ICT Manager who is committed to modernising systems and driving continuous improvement across the organisation.

In return, you'll receive a salary of £27,733 to £35,865 depending on experience, membership of the Local Government Pension Scheme, 23 days annual leave rising to 27 days with service, plus bank holidays, and one of the most attractive working patterns in the region: a 9-day fortnight with every other Friday off.

If you're technically curious, enjoy learning, and want a role where you can develop practical experience in both IT support and systems development, then apply now or contact Will Taylor at Hays in Lincoln for more information.

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