Impactful Frontline Customer Advisor (Part-Time)

London Borough of Newham is seeking a part-time Customer Service Advisor to join our resident experience team. The role is 20 hours per week, on a permanent contract, with a pro-rata salary of £35,520 - £36,585 per annum.

You will answer calls from residents, provide information, advice and guidance, resolve queries at first point of contact and support admin tasks to enhance resident experience. Experience in a contact centre is preferred.

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